Kempt · Support
Kempt support.
Help for Kempt — the Mac app that sorts messy folders by type, extension, or date so you can stay organised with less effort.
Contact us.
Kempt is published by Wrume Ltd. If you need help, have feedback, or want to report a problem, email us and mention “Kempt” in your message so we can route it quickly.
Email support
hello@wrume.comFor anything not specific to Kempt, our general contact page is also fine.
Help inside the app.
Kempt includes a built-in help guide covering getting started, features, scheduling, and tips. Open Kempt and use Kempt Help from the app menu to browse topics on your Mac.
Privacy.
Kempt works with folders you choose on your machine. It does not need an account to organise files and does not upload your file contents for normal organisation features. For App Store submission and the full legal text, see the Kempt privacy policy.
Frequently asked questions.
- Is Kempt safe to use?
- Yes. Kempt only moves files; it does not delete them. Recent operations can be undone, and the app includes safeguards to reduce the risk of unwanted changes.
- Does Kempt work with cloud storage?
- Yes. Kempt can organise folders that live in iCloud Drive, Dropbox, Google Drive, and similar services, as long as those folders are available locally on your Mac.
- What if I organise the wrong folder?
- Use Undo as soon as you can after the operation. Kempt records file movements so you can reverse a run when Undo is still available.
- Can I organise system folders?
- It is possible in some setups, but we do not recommend organising macOS system locations. Prefer your own folders such as Documents, Downloads, or Desktop.
- How much disk space do I need?
- Kempt moves files rather than copying them, so you typically do not need a large amount of extra free space. Keeping some free space on the volume (for example 10–20%) is still good practice.
- Can I organise multiple folders at once?
- Kempt organises one folder per action. You can use scheduled tasks to automate different folders on their own timetables — the free tier includes one manual or daily task; Kempt Pro adds unlimited tasks and more schedule types.
- What is Kempt Pro?
- Kempt Pro unlocks power features in the Mac app: live folder watch, unlimited scheduled tasks (including hourly, weekly, and monthly), include-subfolders, archive old files, advanced stats, and unlimited profiles and custom categories. It is a one-time in-app purchase processed by Apple. If you used Kempt before Pro launched, you may already have full access — open Settings and check the Kempt Pro status row.